Imagine if nobody cared about your product.
People have seen it and moved on.
They don’t care.
Enter Product Storytelling.
- Instant connection
- Increased value
- More sales
Here’s how to rule your category with product storytelling
What is product storytelling?
Storytelling is nothing new.
We have been using it for thousands of years to communicate.
It’s hardwired into our brains to understand stories.
As communication has evolved over time we have started using storytelling in many ways.
Brand stories, design stories and product stories.
Each has its place.
Product stories set your product apart from the competition.
They increase the value of your offering.
They allow you to increase your price point.
They defend your product from competitors.
They boost your sales.
Product stories sound good.
They make the offering more compelling.
They form a deeper connection between the consumer and the product.
How?
The best product stories are clear.
Concise.
They focus on two elements.
The product and the consumer.
1) The product
What was the hardest part of making the product?
People love to hear stories about overcoming adversity.
It’s basically the plot of every film.
I’m looking at you Star Wars!
Good VS evil.
Your product VS evil
What is that evil?
Danger? Procrastination?
Where is your innovation?
People want to know the lengths you went to make your product.
Once they know this it’s even more special.
The connection forms.
How many lemons did you put in your juice?
Were they fresh? Picked from the foothills of the Maasai Mara?
Tell us.
We want to know.
Once we know nothing will compare!
2) The customer
What is your customer’s pain?
Focus the story on how your product is the solution.
Solutions are captivating.
What can people do with your product?
Who will they become when they use your product?
The brands people choose is an unspoken language that we all understand.
That brand will put you in this tribe.
This brand will make you feel retro, cool, youthful.
Show us who we will become.
Examples
Innocent shows us what we can do with their new almond milk.
They want us to be more creative.
This product gives us options.
It allows us to create.
Nice.
Audi shows us what it takes to make one of their cars.
The innovation is laid bare for us to see.
It looks complicated.
They say they are pioneering this technology.
Wow.
In summary
Product stories form a connection between the product and consumers.
A connection that lasts.
• Focus on the product and the consumer
• Tell us what went into making the product
• Show us who we will become when we buy it
• Tell us what we can do with it
Tom Berry
Brand strategist & Creative director at Studio Bennu
I help your business become a thriving brand that people love
Related Articles
Maximise your brand story
How to use your brand narrative to influence your brand and connect with customers
How to win the hearts and minds of your customers by building trust
Build trust with customers by being authentic and aligning your touchpoints
Supercharge your brand with a thriving community
The ultimate guide to building a community for your brand